G7 Teleservices Pvt Ltd

BUSINESS PROCESS & CX PARTNER

Scale Your Business Faster With Smart Outsourcing Solutions

At G7 Teleservices Pvt Ltd, we help businesses streamline operations, reduce costs, and improve customer experience through reliable BPO and back-office solutions. Focus on growth while we manage your processes efficiently.

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About Our Agency

G7 Experience Journey outsourcing agency focused on helping.

15+ successful years in BPM

- 25+ Clients across Geographies
- Clients in Ecommerce, in Banking , in Healthcare, in Bio tech

Design and Innovation Lab @ Bangalore

- Explore Pilots, Dry run, Prototype experiment and Proof of concept in Design and Innovative Lab at Bangalore
- Assured results before scaling to the Increased FTE/Business model.

Multiple Hyperlocal centers & Metro Centers

- Diversified Centres in Tier 2/3 and Metro cities
- Multiple Indian Languages addressed
- Hindi, Marathi, Tamil, Telugu, Malayalam, Kannada, Bengali,

Customer SLA and Value adds

G7 own the Key Performance indicators (KPI) and Process Performance Indicators (PPI) with Short Term ,Midterms and long term strategies —in line with your business goals

With years of experience, a large candidate network, and industry knowledge, we provide personalized solutions to meet every corporate HR.

Customer Experience

Team G7 has strong experience delivering agile CX Management across our client portfolios. Our experience spans several industries from ECommerce, Healthcare and Non Financial —to financial services..

Back offices

We are at G7 one of the leading back office outsourcing and data management companies in India.
- operational costs optimization while focusing on core competencies
- improving your business’s productivity

Data enrichment Services for ML/AL

We are at G7 offering a Data annotation and Labeling services for tomorrow's AI/ML revolution
- Computer Vision (CV),Natural Language Processing (NLP), Structured and Semi-Structured Data (SSSD

What Makes Us Different

We Deliver Smart Business Process Solutions

At G7 Teleservices Pvt Ltd, we specialize in delivering high-performance BPO and customer experience solutions that help businesses streamline operations and scale efficiently. Our expert team, advanced tools, and data-driven approach ensure seamless service delivery across multiple industries.

Coverage & Visibility

▪ 24/7/365 days
▪ Multilingual coverage
▪ Debriefing and daily huddle
▪ Client realtime dashboards

Quality Audits

▪ 4 calls/week/advisors
▪ Randomizers
▪ Coaching and feedbacks

KPI/PPI’s

• Key process related metrics depending on the project
• Hygiene metrics – AHT, Service Levels, Abandon Rate, volume, etc

Financial Services

• Welcome / Onboarding
• Data Verification
• Loan Disbursement
• Digital Journey Assistance
• “Crack the Not Eligible” Calling
• Payment Reminder
• Bucket X to NPA Collection

Healthcare Services

• Appointment booking
• Appointment re-schedule
• Scan appointment
• Lab tests
• Doctor availability
• Lab reports
• Birthing packages
• Delay in video consultation

Telecom Services

• Welcome / Onboarding
• Customer Support
• Product / Offer Selling
• Payment Reminder
• Customer Retention
• Customer Win-back

Real Estate - related

• Workers onboarding
• Contractors onboarding
• Registration Facilitation
• Job Mapping

Client Testimonials

Our clients success stories about how our recruitment and HR solutions.

“G7 Teleservices has completely transformed our customer support system. Their team is highly professional and responsive. Our customer satisfaction has increased significantly.”

Rahul Sharma

“We partnered with G7 for back-office operations, and the results have been outstanding. Their process management and accuracy are top-notch.”

Neha Patel

“Their multilingual support team helped us expand into new markets easily. Communication and service quality are excellent.”

Amit Verma
Lets Start Today

Save Time & Reduce Costs With G7 Teleservices

Partner with G7 Teleservices Pvt Ltd to streamline your business operations, improve customer experience, and achieve faster growth. Our expert team ensures reliable, scalable, and result-driven outsourcing solutions tailored to your business needs.

Our Clients

Proposal for Hathway

Work from Office

₹ 28,500/- Exclusive of taxes
  • Work location would be Bangalore
  • 90 FTE +10% buffer
  • 100% work from office

Work from Home

₹ 25,500/- Exclusive of taxes
  • 100% remote login
  • 90 FTE + 10% buffer
  • Laptops will be given to all the agents
  • Broadband connection would be mandate for all the employees.

Hybrid

₹ Based on the ratio
  • Work Location would be Bangalore and remote
  • 70% of the work force will be working from office and 30% would be working from home
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Transform Your Business Operations With G7 Teleservices.

Partner with G7 Teleservices Pvt Ltd to streamline your processes, enhance customer experience, and scale your business with reliable and cost-effective solutions. Our expert team is ready to support your growth at every step.